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Kitchen sink and faucet
Kitchen sink and faucet
For your property

A water-use alert is a clue, not a diagnosis

Windsor’s WaterSmart portal provides hourly and daily usage information and can send leak or high-use alerts. If you receive one, note when the increase began and whether it continues overnight. That history can help explain the request, but the source still needs to be identified at the property.

Windsor WaterSmart information

For the plumbing itself, our Santa Rosa team can discuss repair work, drainage service and the options that fit your property.

Arrange a service visit

Match the repair to the pattern

A visible faucet drip and continuous unexplained water use deserve different checks. Share what has changed before the visit. For drainage, describe which fixtures are affected and how often the problem returns after clearing.

A question from property owners

What should I share after a WaterSmart alert?

The approximate start date, whether the usage is continuous, recent irrigation changes and any visible moisture are helpful. A screenshot of the usage pattern can support the conversation without identifying the exact leak by itself.

Call (707) 548-7128
North Bay plumber working in an open pipe trench
North Bay plumber working in an open pipe trench

Based in Santa Rosa. Serving the North Bay.

Service visits are coordinated from our location at 836 Cleveland Ave in Santa Rosa. Explore our service-area overview or contact our team about your property.

North Bay Platinum Plumbing

Need a plumber?
Give us a call.

For plumbing repairs, drains and water heaters in Santa Rosa and the North Bay, tell us what’s happening at your property.