North Bay plumber working in an open pipe trench

Find the right service

Emergency Plumbing

Emergency plumbing is about protecting the property, stopping preventable damage, and getting the system back under control. We help identify the source of the problem, explain practical repair options, and complete service work cleanly when emergency availability allows.

What brings customers to us

Active water leaks or water where it should not be
Clogged drains, toilet backups, or sewer odors
No hot water or water heater leaks
Burst, damaged, or noisy piping
Toilet, fixture, or shut-off valve failures

For a leak that has been located, see the repair options for leaking pipes and connections. Leak Repair

Explore emergency plumbing

Leak RepairRepair for leaking pipes, fixtures, valves, supply lines, and plumbing connections.Plumbing RepairService and repair plumbing for leaks, pipes, toilets, faucets, fixtures, disposals, and outdoor plumbing problems.Drain & SewerDrain cleaning, clogged drain clearing, hydro jetting, sewer cleaning, sewer line repair, and root removal.Water HeatersWater heater repair, replacement, tankless service, tankless replacement, and water tank repair.

Know your options

Tell us what is happening right now

Water still running, wastewater coming back up, or a water heater leaking onto the floor each needs a different response. Tell us which fixtures are affected and whether the water has stopped. We will discuss availability and the work needed; an online request does not reserve an emergency visit.

When you call about an urgent problem

Start with whether water is still flowing, which fixtures are affected and whether the building can use its plumbing. Give us the service address and a callback number before describing earlier repairs. A request through the website is not a confirmed appointment; call for current availability. Keep people away from wastewater and wet electrical equipment while arranging help.

A question worth asking

Are you available 24 hours?

Our regular hours are Monday–Friday, 7 AM–5 PM, and Saturday, 9 AM–2 PM. Call to discuss urgent service availability. We do not promise round-the-clock dispatch.

Talk through your plumbing issue

North Bay team working together on exterior plumbing

Plumbing help from our Santa Rosa team

North Bay Platinum Plumbing is based at 836 Cleveland Ave in Santa Rosa. Tell us your city and what needs attention so we can discuss the work and availability. Explore our North Bay service areas or send a service request.

Meet your Santa Rosa plumbing team.